30817
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Czytelnia AHNS
Copies are only available in the library: sygn. CZ 658.1/.5.012.2(73)"1989/...":339.138 [lok. czytelnia] (1 egz.)
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Tyt. oryg.: "The one to one manager" 1999. Na obwol.: customer relationship management : oczekiwania, rozwiązania, satysfakcja.
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